We all know IT plays an invaluable part within your company’s operations, but are you able to quantify that value? By asking your IT guy the correct questions you need to be able to find an idea of what they are adding, or subtracting, from the business’s value. Whether your It can be handled in-house or by way of a Managed Services Provider, this is top tips on what you can do to help you determine its value.
Don’t accept metrics
IT people enjoy using metrics to indicate where did they are adding to your business. The thing is many of these metrics don’t teach you anything. Sure, high uptimes sound great and occasional mean-time resolutions are usually the best thing, but how do these impact your small business? Don’t arbitrarily accept these as signs IT is causing value of your important thing. Dig deeper and acquire learn more as to the reasons these metrics matter. There's a reason your IT department wants you to see these metrics, however it is imperative that you ask them to explain it.
Ban “tech speak”
At one time on the globe if this was impossible to stop “tech speak”, however that era has gone by. Your modern-day IT person are able to explain pretty much everything to you personally in plain English. Realistically, if they are conducting a good job, they should wish to share that information with you in a way you'll find out easily. If you discover your IT department relying heavily on “tech speak”, likelihood is there is something they don’t would like you to understand about.
Ensure that your IT provider understands business goals
If you'd like your IT in your favor and adding value to your company, then those accountable for it have to know what your primary goal are. This will make it, simply then, that they will be able to manage your technology with one of these goals planned. All too often companies assume their IT provider knows what their priorities ought to be, founded on company principles, but the reality is that the contractor will run on the premise of what it thinks is the most suitable. These two entities pulling in separate directions can hurt your business in several ways. By making sure your IT department - again, whether in-house or outsourced - is pulling in precisely the same direction as all others, technology may add a great deal of value for your company.
Talk with your IT provider often
It doesn’t matter when you have in-house IT or utilize a Managed Services Provider, you have to be ending up in them often to understand what they're doing. You shouldn't have to banish the crooks to some dark corner with the building, or only summon them when something breaks. Which includes them into the operations process tweaking open lines of communication, it's likely you'll see things in your office operate a good deal more smoothly. You won't have a better knowledge of how IT is providing value to your business, they're going to obtain a deeper appreciation of how your company operates. This will assist each side understand how another operates, and give recognize new solutions to help one another.
Read it recommendations
It's almost guaranteed that whoever is your It's got numerous different ideas on the way your company may use technology to lower costs, increase productivity, and become more profitable. You would be foolish to not at least consider what they say. Each of your company’s most effective assets is technology,and your IT department must be up-to-date about what improvements can be produced. There can be nothing more valuable to your company than an IT department proactively finding methods of you to definitely get ahead in the competition using technology.
Can it be hurting your company value? Want to instead use it to drive increased bottom-line profits for the company? Contact our technology experts and discover how you might help.